Frequently Asked Questions

Everything you need to know about your KAYALI fragrance journey.

Where does KAYALI ship to?

We currently offer worldwide shipping to most countries. Delivery times vary by location, typically ranging from 3-7 business days for express shipping.

Are KAYALI fragrances vegan and cruelty-free?

Yes, all KAYALI fragrances are 100% cruelty-free. We do not test our products or ingredients on animals, nor do we delegate this task to others.

How can I make my perfume last longer?

For maximum longevity, apply your fragrance to pulse points such as wrists, neck, and behind the ears. We also recommend layering scents or applying to moisturized skin.

What is your return policy?

We accept returns on unopened and unused products within 30 days of purchase. Please note that for hygiene reasons, we cannot accept returns on fragrances that have been sprayed.

Can I layer different KAYALI scents together?

Absolutely! KAYALI was designed with the Middle Eastern tradition of layering in mind. We encourage you to mix and match our scents to create your own unique signature aroma.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and localized payment options like Apple Pay and Google Pay.